Support service at Punt | 4.5 / 5
If you’re looking to have broader video game types or maybe more market classes, internet sites particularly Wow Vegas or Large 5 might possibly be a much better fit.
The platform also provides a list of support choice than the everything i usually see within societal gambling enterprises. You’ve got live chat, current email address, plus a phone range-that’s unusual in this area. I didn’t need certainly to ensure my account or buy something only to get let, that we enjoyed, while the particular competition require that you buy a bundle in advance of being able to access the fresh new live cam.
The newest real time talk ability is obviously found in the fresh spot regarding the newest screen, and though it begins with a chatbot, it will a employment out of pointing one to beneficial posts otherwise escalating what things to a bona-fide individual when needed.
Having said that, individual help is not readily available 24/eight, that has been a tiny difficult. The assistance group is active during regular business hours on the weekdays, just in case I did apply to all of them, these people were quick and you will top-notch.
I additionally enjoyed the help blogs because these are not just small FAQ blurbs-they take you step-by-step through preferred problems with screenshots and step-by-step instructions. Additionally there is a dedicated name line while you are that have fee difficulties, and this adds some extra assurance when money’s on it.
How quickly did I get a response?
We tested the assistance program that have a genuine matter from the my South carolina redemption https://betchaincasino.net/pl/zaloguj-sie/ condition. We basic utilized the chatbot, hence provided me with a general blog post in the redemption timeframes. Which was of good use, but We still got a particular concern, and so i requested to speak with someone. Since it are throughout regular business hours towards a friday, I was connected to a live agent in less than one or two moments.
The new representative is actually sincere, confirmed one my personal request was in advances, as well as gave me a projected payout date. I didn’t getting rushed otherwise brushed from-they were in reality useful, and that actually something We neglect in this room.
Preciselywhat are other members stating on the Punt?
You will find pulled a closer look from the just what profiles need certainly to say from the Punt. While the there is absolutely no cellular software, an informed source of public feedback I will see was to the Trustpilot.
On the Trustpilot, Punt Social Gambling establishment has a good twenty-three.8. That’s a great rating, although not quite to your level of more established societal gambling enterprises particularly Chumba and you can Casino.
Immediately after evaluation Punt, We appeared away mainly content-however, there are one thing In my opinion might possibly be better. The video game assortment try massive, along with 1,000 titles offered. I attempted sets from NoLimitCity ports in order to Red-colored Tiger’s jackpots and you can discover a few titles that have been most fun playing. The fresh sweepstakes gambling enterprise has also a solid live specialist section-We played a number of hands from blackjack you to streamed with no lag.
What endured out really in my opinion try the new easy design. Regardless if there is no cellular app, this site piled very quickly on my phone. The latest browser unit truthfully sensed smoother than actually particular apps We have examined.
As i licensed, I got 2 Sweeps Coins and you may one,000 Gold coins 100% free. This no-put bonus from Punt Societal Local casino try adequate to start exploring the website versus investing some thing.
That being said, not everything you smack the e classes a tiny lazy-some designs are just lumped to one another, so it is more complicated to locate specific video game appearance. Customer care was friendly while i got anyone to the cellular phone, however, they aren’t readily available 24/seven, which might possibly be challenging when you have a pushing issue to resolve.
I believe Punt is worth looking to, specifically if you such as range and you can clean build. It is really not finest, nonetheless it feels as though a social local casino that is actually trying to generate a feeling.