Customer support at the Punt | four.5 / 5
If you are looking for wider video game designs or more niche categories, internet sites particularly Wow Vegas or Highest 5 would be a far greater fit.
The working platform also provides an effective directory of support choice as compared to everything i usually see in the personal casinos. You really have alive chat, email, and even a phone line-that’s uncommon within room. I did not need certainly to be certain that my membership or buy something merely to rating let, which i preferred, as the certain competition require you to purchase a bundle in advance of accessing the latest live cam.
The latest alive chat function is definitely in the fresh new area from the newest display screen, and though they starts with an effective chatbot, it will a great business away from pointing one to of use content or increasing what you should a bona-fide people when needed.
That said, human support actually available 24/eight, that has been a tiny frustrating. The assistance cluster are energetic during business hours into the weekdays, and when I did connect with all of them, these were punctual and you will elite group.
I additionally enjoyed the help posts since these are not only brief FAQ blurbs-it take you step-by-step through common complications with screenshots and you can move-by-move tips. There is a faithful phone call line when you’re which have payment problems, and therefore adds some extra satisfaction whenever money’s in it.
How fast performed I have a reply?
We checked out the support program with a bona fide question on the my personal Sc redemption position. I first made use of the chatbot, and that provided me with a general post on the redemption https://zcasino.org/nl/geen-stortingsbonus/ timeframes. That was useful, but We however got a specific concern, and so i requested to talk to anyone. Since it is while in the business hours to the a monday, I happened to be connected to a live agent in under one or two minutes.
The latest representative was polite, confirmed you to my request was a student in improvements, and also provided me with a projected payment date. I didn’t become rushed or brushed off-these people were indeed of good use, and therefore is not something We take for granted within this place.
Preciselywhat are other professionals claiming from the Punt?
You will find pulled a close look from the exactly what pages have to state regarding the Punt. Since there isn’t any cellular application, a knowledgeable source of public feedback I am able to get a hold of try for the Trustpilot.
To your Trustpilot, Punt Social Gambling establishment has an excellent twenty-three.8. Which is a significant rating, even if not exactly to the amount of more established societal gambling enterprises particularly Chumba and Local casino.
Just after assessment Punt, I emerged away mainly amazed-although there several something I think is better. The video game diversity is actually big, along with 1,000 headings available. I tried from NoLimitCity ports so you’re able to Red-colored Tiger’s jackpots and you may discover a few titles that were most fun to experience. The new sweepstakes gambling enterprise also offers a powerful live specialist section-We played a number of hands away from blackjack one to streamed without having any lag.
Exactly what endured out most in my opinion is actually the brand new easy design. Whether or not there’s no cellular application, the site loaded super fast back at my mobile phone. The newest web browser device truly sensed smoother than actually certain programs We have examined.
When i registered, I’d 2 Sweeps Coins and you will 1,000 Gold coins for free. So it zero-deposit extra from Punt Public Gambling establishment is actually enough to begin examining the site in place of paying something.
However, maybe not everything smack the age kinds a tiny lazy-specific designs are just lumped to one another, so it’s more difficult to obtain certain games styles. Customer support try friendly when i had somebody to your cellular telephone, but they’re not available 24/seven, which is hard if you have a pushing situation to solve.
I do believe Punt will probably be worth looking to, especially if you like assortment and clean construction. It is not finest, nonetheless it feels like a personal gambling establishment that’s in reality trying to make a impact.